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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Malphrus

August 6, 2025

5  out of  5
rating by Jessica Malphrus
"Working with Sybil was great! She was very knowledgeable and helpful. She also kept in touch the whole way through the process. Definitely recommend her to everyone!"
We responded:
"Thank you for your review, Jessica! I'm happy to hear that Sybil provided you with knowledgeable and helpful service. Keeping in touch throughout the process is something we value greatly. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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Ja'Keia Henry

July 23, 2025

5  out of  5
rating by Ja'Keia Henry
"I worked with Jessica adding a second vehicle to my policy. She was EXCELLENT the whole time. She helped and answered all my questions that I had. Jessica was able to make this process extremely easy and smooth. The whole Morgan Brinson team is AMAZING!! So glad I switched to them once I moved!!"
We responded:
"Thank you for your review, Ja'Keia! I'm happy to hear that Jessica made adding a policy to your account easy and smooth. Our team is grateful for your trust and thrilled to have you with us. Let us know if there's anything else we can do for you!"
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Nyhirah Higgenbottom

July 22, 2025

5  out of  5
rating by Nyhirah Higgenbottom
"I worked with Sybil with getting set up with Renters Insurance. She was very informative and provided me the different options with the insurance. She was very sweet and provided a welcoming environment. Will definitely work with her again and highly recommend her!"
We responded:
"Nyhirah, thank you for your wonderful feedback! I'm happy to hear that Sybil was able to assist you with your insurance and create a welcoming experience. We appreciate your recommendation and look forward to helping you again in the future. If you have any questions or need further assistance, feel free to reach out!"
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Alex Lewis

July 18, 2025

5  out of  5
rating by Alex Lewis
"Working with Sybil has been an amazing experience! So easy to work with and very understanding!"
We responded:
"Thank you for your review, Alex! I'm glad to hear that Sybil made your experience enjoyable and seamless. Our team is dedicated to providing understanding and supportive service. Let us know if there's anything else we can assist you with!"
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Michael Berkman

July 17, 2025

5  out of  5
rating by Michael Berkman
"Great place, love them all especially Courtnie Michelle!"
We responded:
"Thank you, Michael! I'm happy to hear you had such a positive experience with our team, especially Courtnie. We appreciate your support and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you! "
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Ben

July 17, 2025

5  out of  5
rating by Ben
"Courtnie was extremely helpful! She answered all of my questions and saved me money on a policy I’ve had over 10 years!"
We responded:
"Thank you for your review, Ben. I'm happy to hear that Courtnie was able to assist you and help save money on your long-standing policy! Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
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Chad McKee

July 17, 2025

5  out of  5
rating by Chad McKee
"Courtnie handles all my auto policy needs with speed and professionalism. She is always there to help make sure my policy is covering my vehicles in the best most cost effective way possible."
We responded:
"Thank you for your review, Chad! I'm happy to hear that Courtnie has been able to assist you with your policy needs efficiently and professionally. It's great to know that you're satisfied with the coverage and cost-effectiveness of your policy. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Susan Koone

July 17, 2025

5  out of  5
rating by Susan Koone
"Courtnie is very knowledgeable, friendly, and willing to help me with all of my insurance needs and questions."
We responded:
"Thank you for your review, Susan! I'm happy to hear that Courtnie was able to assist you with your insurance needs and questions. Our team is dedicated to providing knowledgeable and friendly service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kevin Overton

July 17, 2025

5  out of  5
rating by Kevin Overton
"Every time I’ve called or had to reach out to Sybil she has always been so polite and professional and got right back to me on situations. Wouldn’t go to anyone else for my insurance needs"
We responded:
"Thank you for your review, Kevin! I'm happy to hear that Sybil has consistently provided you with polite and professional service. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
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Daniel A

July 17, 2025

5  out of  5
rating by Daniel A
"⭐⭐⭐⭐⭐ Morgan Brinson State Farm is top-notch! Sybil is an absolute gem—professional, kind, and truly goes above and beyond. Her customer service is magnificent. Highly recommend!"
We responded:
"Thank you for your review, Daniel! I'm happy to hear that Sybil provided such exceptional service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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lisa Kaneck

July 17, 2025

4  out of  5
rating by lisa Kaneck
"My husband has been with Statefarm since he was 16 . Over 40 year customer. One of the only reasons why we have not left yet is because they have have some amazing employees like Sybil Bowles. So Statefarm your lucky you have employees like her."
We responded:
"Thank you for your feedback, Lisa! I'm happy to hear that Sybil has made such a positive impact on your experience with us. We truly value your long-standing relationship and are committed to providing the best service possible. If there's anything more we can do for you, please let us know!"
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Debbie Berkman

July 17, 2025

5  out of  5
rating by Debbie Berkman
"I love them, they are the best, esp Courtnie Michelle!"
We responded:
"Thank you for your review, Debbie! I'm happy to know you had such a positive experience with our team, especially Courtnie Michelle. We’re always here to assist you with any insurance needs. Thanks for choosing us!"
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Krystal Koone

July 17, 2025

5  out of  5
rating by Krystal Koone
"If you’re looking for a great agent you Morgan is the best. The office staff are wonderful and Courtnie always answers all my questions and is so nice and professional."
We responded:
"Thank you for your review, Krystal! I'm happy to know that you find our team, especially Courtnie, helpful and professional. We’re committed to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Diadre Dow

July 4, 2025

5  out of  5
rating by Diadre Dow
"Courtnie is the ABSOLUTE BEST!!! Delayed doesn’t mean denied and she worked hard to present a package that saved me $$—I couldn’t refuse. Glad to be #TeamStateFarm"
We responded:
"Thank you for your enthusiastic feedback, Diadre! I'm delighted to hear that Courtnie was able to assist you effectively and provide a package that met your needs. We're grateful to have you as part of Team StateFarm. If there's anything else we can do for you, just let us know!"
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Danvin Ruangchan

June 23, 2025

5  out of  5
rating by Danvin Ruangchan
"Through so much turmoil and tragedy, Morgan Brinson's office has been there to walk us through significant damage to our home. We specifically want to give praise to Jessica, who has been the most responsive and caring representative through the whole process. She is checking in constantly and makes sure we are getting the attention we need. Thank you, team, for being there!"
We responded:
"Danvin, I truly appreciate you sharing this. I am so sorry for all the challenges you have faced, and I am grateful that Jessica and our team could be there to help you through the damage to your home. Jessica cares deeply about the people we serve, and it means a lot to see that come through in your experience. Thank you for trusting us during such a difficult time. We are here for you and your family whenever you need us."
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Kaye Jackson

June 17, 2025

5  out of  5
rating by Kaye Jackson
"During a time when it is getting to be more and more of a challenge to find people who are attentive to your concerns and diligent to find answers and solutions to your needs, Jessica has been a breath of fresh air. Her professionalism and kindness has truly been a blessing! If you are looking for someone to help you with your insurance needs, she’s your girl."
We responded:
"Thank you for your wonderful feedback, Kaye! I'm so happy to hear that Jessica has been able to provide the attentive and professional service you deserve. Your kind words about her dedication and kindness mean a lot to us. If you ever need further assistance, feel free to reach out. We’re here to help!"
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Ava D

May 13, 2025

5  out of  5
rating by Ava D
"My husband and I visited Morgan Brison State Farm office and we were helped by Jessica she was amazing she was so helpful,we could tell that she enjoyed helping people."
We responded:
"Thank you, Ava, for sharing your experience! I'm glad to hear that Jessica provided such helpful service during your visit. It's wonderful to know she made a positive impact. If you or your husband have any more questions or need assistance, feel free to reach out to our office anytime."
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jane schwartz

April 12, 2025

5  out of  5
rating by jane schwartz
"Jessica was very persistent and a pleasure to work with!"
We responded:
"Thank you, Jane! I'm glad to hear that working with Jessica was a positive experience. Her persistence and dedication are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Deirdre Roberson

March 13, 2025

5  out of  5
rating by Deirdre Roberson
"I worked with Jessica who was nothing short of amazing helping me navigate our insurance needs. From purchasing our first home and the mortgage insurance process she did not let me down and helped to make sure I understood it all. Later, as we need commercial insurance for our farm, she made sure to help us get the correct coverage. I late went into the office and met Morgan who was also as wonderful as Jessica. They make an awesome team and I encourage everyone to switch to Morgan Brinson State Farm Insurance."
We responded:
"Thank you so much, Deirdre, for sharing your experience! I'm delighted to hear that Jessica was able to assist you with your insurance needs. It's wonderful to know that you found our team helpful and supportive. Meeting you in the office was a pleasure, and we're grateful for your recommendation. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Amanda Mines

February 26, 2025

5  out of  5
rating by Amanda Mines
"Jessica was wonderful to work with!! She helped answer all my questions and advocated for me throughout the whole process. Her communication was very clear and consistent!"
We responded:
"Thank you, Amanda, for sharing your experience! I'm happy to hear that Jessica provided clear and consistent communication while assisting you. Her dedication to answering your questions and advocating for you is truly appreciated. If you have any further questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Celeste Cash

February 13, 2025

5  out of  5
rating by Celeste Cash
"Jessica at Morgan Brinson’s State Farm agency has been an absolute pleasure to work with! She was very kind and efficient in helping me with all of my insurance needs!!! I recommend speaking with her if you need any insurance help!!"
We responded:
"Thank you, Celeste, for sharing your experience! I'm glad to hear that Jessica was able to assist you efficiently and kindly with your insurance needs. We appreciate your recommendation and are here for any further assistance you might need!"
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dennis jackson

September 26, 2024

5  out of  5
rating by dennis jackson
"Morgan is a conscientious, professional and knowledgeable Agent. Her goal is to help families provide a legacy and protect their assets. Her Agency has a warm atmosphere and kind. Give her a call. DJ"
We responded:
"Dennis, thank you so much for your wonderful review! I'm glad to know that you found our office professional and knowledgeable. It's our mission to help families safeguard their assets and create a lasting legacy. We're happy you felt the warm atmosphere we strive to maintain. If you ever need anything, don't hesitate to reach out! - Morgan Brinson - State Farm Insurance Agent, Augusta, GA"
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Anthony Quillian

September 26, 2024

5  out of  5
rating by Anthony Quillian
"Morgan has been a tremendous help for me. She’s incredibly knowledgeable and when I needed a roofing recommendation, she offered one that worked perfectly for my situation. I strongly encourage you to give her office a try to ensure that all of your insurance needs are addressed. 10 out of 10, would recommend."
We responded:
"Anthony, thank you so much for your kind words! I'm glad I could assist you and provide a roofing recommendation that suited your needs. It's wonderful to know that you feel confident in our office's ability to address your insurance needs. If you ever need further assistance, don't hesitate to reach out. - Morgan Brinson - State Farm Insurance Agent, Augusta, GA"
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William Adams

July 22, 2024

5  out of  5
rating by William Adams
"Tammy Coleman with Morgan Brinson State Farm did a great job with keeping me up to date of my claim. She was able to help with all my question. Thank you for all the help."
We responded:
"Hey William, Thanks a bunch for your awesome review! I'm so glad Tammy was able to keep you updated and help with all your questions. We appreciate your trust in us and are always here if you need anything else! - Morgan Brinson - State Farm Insurance Agent, Augusta, GA"
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Marquez Williams

June 19, 2024

5  out of  5
rating by Marquez Williams
"By far the best State Farm office I’ve ever worked with. The people are always very kind, attentive and care for their clients. It’s been such a please to work with Tammy and her crew. I highly recommend you give them a chance to work with you for any of your needs."
We responded:
"Marquez, I'm thrilled you had a fantastic experience with Tammy and our team! We're grateful for your kind words and are pleased to have been able to assist you with your insurance needs. Please remember we're here for you anytime you need help. - Morgan Brinson - State Farm Insurance Agent, Augusta, GA"