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Customer Relations Representative - State Farm Agent Team Member

Full Time in Augusta - GA

Responsive recruiter
Replies within 24 hours
Benefits
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency opened in January 2021 and has grown into a team of eight. I came into the role as an external hire, bringing a fresh perspective and a strong focus on building a high-performing, supportive team environment.
I’m a graduate of North Carolina State University and currently serve on the Board of Directors for the Boys & Girls Club of Greater Augusta. Giving back and staying involved in the community is something I’m very passionate about.
For our team, we offer a $200 monthly health stipend, reimbursement for licensing costs, quarterly team outings, regular team lunches, and a strong emphasis on work-life balance.
Our office culture is fun, competitive, and driven. We regularly run contests and incentives to keep things engaging while pushing each other to achieve results. We’re looking for someone who thrives in a competitive environment, enjoys being part of a team, and is motivated to grow and succeed.
ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Morgan Brinson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation $50,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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